Terms of Service

Last Updated: August 26, 2026

Welcome to BackToClassy.

These Terms of Service govern your use of the BackToClassy website and your purchase of products through our online store. By accessing our website or placing an order, you agree to these Terms of Service and any policies referenced here.If you do not agree with these terms, please do not use our website.

1. About BackToClassy

BackToClassy is an online store offering carefully selected products for pets and their owners, including products within categories such as:

  • Feeding & Hydration
  • Outdoor & Adventure
  • Toys & Fun
  • Grooming & Care

Our goal is to provide practical products designed to make everyday life with pets easier, more comfortable, and more enjoyable.

2. Use of Our Website

You agree to use our website only for lawful purposes.You must not:

  • Use the website for fraudulent or unlawful activities
  • Attempt to interfere with the operation or security of our website
  • Access areas of the website without authorization
  • Copy, reproduce, or distribute our website content without permission
  • Submit false or misleading information
  • Use our website to harm or impersonate another person or business

We reserve the right to refuse service, restrict access, or cancel orders when we reasonably believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on our website are accurate.However, colors may appear slightly different depending on your device or screen settings, and product packaging, dimensions, or specifications may occasionally vary from the images shown.We reserve the right to correct errors, update product information, or modify product availability without prior notice.

4. Product Availability

Products displayed on BackToClassy are subject to availability.

We reserve the right to:

  • Limit quantities
  • Discontinue products
  • Change product prices
  • Correct listing errors
  • Cancel an order if a product is unavailable

If we cancel an order after payment has been received, we will provide an appropriate refund for the canceled portion of the order.

5. Prices and Payment

All prices displayed on our website are subject to change without notice.The price charged for your order will be the price displayed at the time your order is submitted, except in cases of obvious pricing or technical errors.You agree to provide accurate billing and payment information.Payment must be successfully authorized before an order can be processed.

6. Orders

After placing an order, you may receive an order confirmation by email.An order confirmation does not necessarily guarantee that the order cannot be canceled. We reserve the right to cancel or refuse an order in circumstances including:

  • Product availability issues
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Incorrect customer information
  • Shipping restrictions
  • Other circumstances that prevent us from fulfilling the order

If your order is canceled after payment, we will issue a refund for the canceled order or affected items.

7. Shipping and Delivery

Orders are processed and shipped according to the shipping information displayed on our website.Estimated delivery times are estimates and are not guaranteed delivery dates.Delivery may be affected by circumstances outside our reasonable control, including carrier delays, weather, customs processing, holidays, incorrect shipping information, or other unforeseen circumstances.Customers are responsible for providing an accurate shipping address.If an order is returned to us because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be reshipped.

8. Returns and Refunds

BackToClassy offers a 30-Day Risk-Free Guarantee on eligible purchases, subject to the conditions described in our Returns & Refunds Policy.Please review our Returns & Refunds policy before returning an item.Nothing in these Terms limits any mandatory consumer rights that apply to you under the laws of your jurisdiction.

9. Pet Product Disclaimer

Our products are intended to support everyday pet care, comfort, activity, grooming, feeding, or entertainment.Product information provided on our website is for general informational purposes and should not be considered veterinary, medical, or professional advice.Always use pet products according to their instructions and supervise your pet when appropriate.If your pet has a medical condition, injury, behavioral issue, dietary restriction, or other health concern, consult a qualified veterinarian or appropriate professional.You are responsible for determining whether a product is appropriate for your pet and for using the product safely.

10. Intellectual Property

All content on the BackToClassy website, including text, graphics, logos, product descriptions, images, designs, and other materials, is owned by or licensed to BackToClassy unless otherwise stated.You may not reproduce, modify, distribute, sell, publish, or commercially exploit our content without prior written permission.

11. User Reviews and Content

If you submit a review, photograph, comment, testimonial, or other content to BackToClassy, you agree that you have the right to submit that content.By submitting content, you grant BackToClassy permission to use, reproduce, display, and publish that content for business, marketing, promotional, or website purposes, subject to applicable law.You should not submit content that is unlawful, misleading, defamatory, abusive, infringing, or otherwise inappropriate.We reserve the right to remove content that violates these Terms or applicable law.

12. Third-Party Services

Our website may use third-party services for payment processing, analytics, advertising, shipping, fulfillment, customer support, and other business functions.Your use of certain third-party services may also be subject to those providers' own terms and policies.BackToClassy is not responsible for the operation or content of third-party websites or services.

13. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the BackToClassy website and its content are provided on an "as available" basis.We do not guarantee that:

  • The website will always be available
  • The website will be completely error-free
  • Product information will always be free from typographical or technical errors
  • The website will be free from interruptions or security issues

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, BackToClassy will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.

15. Changes to These Terms

We may update these Terms of Service from time to time.Any changes will become effective when the updated Terms are posted on this page. Your continued use of the website after changes are posted means you accept the updated Terms.

16. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which BackToClassy operates, except where mandatory consumer protection laws provide otherwise.

17. Contact Us

If you have questions about these Terms of Service, please contact:

BackToClassy
Email: zzihan7378@gmail.com
Phone: 620-658-6734
Address: 99 Brunker Road, Adamstown New South Wales 2289, Australia