FAQs

What is backtoclassy?

Backtoclassy is a print-on-demand store offering high-quality and unique products including T-shirts, Backpacks, Tote Bags, Mugs, Notebooks, Posters, and Stickers. Every item is printed just for you when you place an order.

Where do you ship?

We currently ship to the United States, United Kingdom, and Canada.

How long does shipping take?

USA: 3–7 business days

UK: 4–9 business days

Canada: 5–10 business days
Processing takes an additional 2–5 business days before shipping.

How much is shipping?

Shipping costs are calculated at checkout based on your location and order size. We occasionally run free shipping promotions, so stay tuned!

Can I track my order?

Yes! Once your order ships, you'll receive a tracking number via email so you can follow its journey.

Do you accept returns or exchanges?

Since each item is made to order, we do not accept returns or exchanges unless the product arrives damaged or incorrect. If there’s an issue, please contact us within 7 days of delivery.

Will I have to pay customs fees?

If you're located in the UK or Canada, your order may be subject to customs or import taxes depending on your country’s regulations. These fees are the responsibility of the customer.

Can I cancel or change my order?

Orders can only be canceled or modified within 12 hours of placing them. After that, the production process begins and changes cannot be guaranteed.

What if my order arrives damaged or incorrect?

We’re sorry for the inconvenience! Please contact us at backtoclassy with a photo and your order number — we’ll make it right.

Do you offer custom designs?

At this time, we do not offer custom design services. However, we’re always adding new creative products to our collection!